Return Policy
There is a legal right of withdrawal of 14 days. Please note that we can only accept items that are unworn and unwashed.
Please respect the right of withdrawal when returning items.
Send the items back within 14 days of receiving them.
The customer is responsible for the return shipping costs.
https://straight-outta-cotton.returnsportal.online/
Returns at the S.O.C. store are generally possible. Please note that returns can only be processed using the return form. IMPORTANT: No cash refunds! You will receive the refund via the same payment method you used to purchase.
Refunds
Refunds will be issued via the same payment method you used. Refunds are processed within 14 days of receiving the returned items. If you haven't received your refund after 14 days, please contact our customer service at info@straight-outta-cotton.com or +49 173 5698172. Have your order number and return tracking number ready so we can assist you quickly. Once your return is processed, you will receive a confirmation email. Processing returns typically takes up to 5 business days.