Shipping policy
NOTICE: Due to very high order volume, we are currently experiencing longer delivery times than usual and shipping time is 3-4 business days.
Shipping Conditions
- Free shipping within Germany over €120.00
- Free shipping to Austria over €150.00
- Free shipping to Switzerland over €160.00
- Free shipping within EU over €160.00
- Free shipping worldwide over €220.00
Shipping Costs (Including statutory VAT)
- Shipping within Germany €5.90
- Shipping within Austria €11.99
- Shipping within Switzerland €14.99
- Shipping within other EU countries from €13.99
- Worldwide shipping from €29.99
Notice for Orders to Non-EU Countries
Please note that deliveries to countries outside the European Union may incur additional costs such as customs duties, import VAT, and processing fees from the shipping service provider.
These charges are collected directly by the customs authorities of the recipient country or by the shipping service provider and must be paid by you as the recipient. They are not included in the product price or shipping costs.
The amount of these fees depends on the value of goods, product type, and the import regulations of your country.
Important notice for returns: These import duties and processing fees cannot be refunded by us. A refund may be possible directly from the customs authorities of your country.
Thank you for your understanding!
Orders paid with instant bank transfer have longer shipping times. With the instant bank transfer payment method, it takes 6-9 days for the money to reach us - which results in longer processing time.
Please note that no delivery takes place on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one combined shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.