payment methods

Your credit card account will be debited when the purchase contract is concluded.

Please contact us if you have any further questions. The contact details can be found here.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Invoice: The payment period is 14 days from dispatch of the goods/ticket/or, in the case of other services, the provision of the service. You can find the invoice terms and conditions for purchases on account for deliveries to Germany here and for deliveries to Austria here
• Installment purchase (only available in Germany): With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the checkout. The installment payment is due at the end of the month after Klarna has sent a monthly invoice. Further information on installment purchase including the general terms and conditions and the European standard information for consumer credit can be found here
• Immediately: Your account will be debited immediately after placing the order.
• Direct debit: The debit takes place after the goods have been shipped. You will be informed of the time by email.

The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and creditworthiness checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarnas terms of use for Germany can be found here and for Austria here. General information about Klarna is available on Klarna. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for Germany/Austria.

With Klarna Checkout you can complete your order particularly quickly and easily - without additional registration. You can either conveniently pay by invoice or choose an alternative payment method within 30 minutes of placing your order. This option is limited to the payment methods within the Klarna checkout, i.e. to the payment methods purchase on account, installment purchase, credit card, direct debit and instant transfer.
If you are using Klarna Checkout for the first time, you may not be able to select your desired payment method. In any case, you can settle the payment by credit card or immediate transfer.
If you have any questions about the Klarna checkout (payment process) or an existing Klarna payment, you are welcome to contact the friendly colleagues of the Klarna support team. You can reach Klarna customer service Monday to Friday from 8 a.m. to 10 p.m. and Saturday/Sunday from 10 a.m. to 5 p.m. on Tel. 0221/66950110 or via the contact form on Klarna.